Louise originally joined the team in a voluntary role as a Saturday girl in the summer of 2011. After completing her NVQ Level 2 in 2012, Louise became a permanent member of the team when she was taken on as an apprentice to study for her NVQ Level 3.
After successfully completing her apprenticeship, she stayed with the business as a full-time therapist. She was still only 18, but very ambitious and went on to qualify in Guinot Skincare and Noveau LVL lashes.

In February 2016, Louise’s parents Michael and Elaine Bass branched out into salon ownership and Louise took over the salon manager’s role, on top of her duties as a full-time therapist. Louise has now become a qualified Bio Sculpture gel nail technician and expanded her lash knowledge with Noveau Extend lashes.

Louise’s love for massage and holistic treatments is widely recognised in the salon and she is looking forward to developing her passion by completing reflexology and pregnancy massage qualifications.



Tally began her career in beauty therapy and her journey with The Retreat in 2004 – and has been with us ever since.

Tally has been a popular fixture at The Retreat since it opened under its previous owners based at the Oasis gym. Now with two daughters of her own, Tally has recently returned to The Retreat and continued with her amazing work which has made her a firm favourite with our clients, many of whom come back to her again and again, even after all these years.

A well known face, with a lively character and a big personality. She is a valued member of our team who is just as popular with the staff as she is with her clients.



Licia is the newest member of our team, having joined The Retreat in 2017.

Like Louise, she started in a voluntary position just after completing her NVQ level 2 and 3 qualifications. In January 2018, Licia became a full-time member of staff and is now a skilled therapist. She recently qualified in Noveau Extend lashes along with Louise, and is now a qualified Bio Sculpture Nail Technician.

Licia is looking forward to completing her Guinot Skincare qualification and building up her client base.